PLEASE CHOOSE YOUR DELIVERY METHOD BEFORE PROCEEDING TO CHECKOUT
All trees will be delivered directly to your door; we don't have any hidden extra charges for stairs and tolls - delivery is a flat fee service.
Please note the delivery booking slots below -
Home Delivery: Direct-to-your-door courier delivery service.
Free Drop Off: Mui Wo Only on Saturday, 2nd of December.
Our Delivery Schedule:
Hong Kong Island
Which Includes:
Mid Levels – Central - Sheung Wan - Kennedy Town - Pok Fu Lam
Wan Chai - Causeway Bay - Happy Valley - Tai Hang - Tin Hau - North Point
Quarry Bay - Chai Wan and all areas
Stanley - Aberdeen - Wong Chuk Hang - Deepwater Bay - Repulse Bay to Tai Tam and all areas
Dates:
Saturday 25th November (Closed)
Sunday 26th November (Closed)
Monday 27th November (Closed)
Wednesday 29th November (Closed)
Friday 1st December (Closed)
Saturday 2nd December (Closed)
Monday 4th December (Closed)
Wednesday 6th December
Thursday 7th December
Saturday 9th December
Sunday 10th December
Kowloon
Which Includes:
TST - Hung Hom to Kwun Tong and Yau Tong
Jordan - Kwai Chung - Tsuen Wan and all areas
Clearwater Bay - Sai Kung - Tseung Kwan
Dates:
Sunday 26th November (Closed)
Tuesday 28th November (Closed)
Thursday 30th November (Closed)
Friday 1st December (Closed)
Sunday 3rd December (Closed)
Tuesday 5th December (Closed)
Wednesday 6th December
Thursday 7th December
Saturday 9th December
Lantau Island
Which Includes:
Discovery Bay - Tung Chung - South Lantau
Dates:
Tuesday 28th November (Closed)
Thursday 30th November (Closed)
Saturday 2nd December (Closed)
Monday 4th December (Closed)
Friday 8th December
Sunday 10th December
New Territories
Which Includes:
Tuen Mun - Yuen Long to Tai Wai and all areas
Dates:
Monday 27th November (Closed)
Wednesday 29th November (Closed)
Sunday 3rd December (Closed)
Tuesday 5th December (Closed)
Friday 8th December
Home Delivery Terms and Conditions
Please choose the right delivery date for you; We can change dates up to 2 weeks before your delivery; however, dates and times could change if the container is affected by adverse weather (T8, etc.) or bad weather-related delays. We will deliver on the date and time of your choosing or as near to that date as possible.
Lastly, please ensure somebody is at home to sign for the delivery. if you choose for us to drop off the tree to your estate concierge/security service, please let us know, but this is at your own risk!
If you have any further questions about shipping, please press the WhatsApp button and ask away!
If you want to cancel your order, you must provide notice before the 15th of November.
NOTE:
This year, we are pleased to announce that we will now deliver directly to your door; this is inclusive of the delivery charge - our experience is that this works best and makes the handover smoother for our customers.
Pick Up Point - Mui Wo - South Lantau
Our collection point in Mui Wo will be located at the Mui Wo Car Park, situated behind the Silver Pearl Mansion. You can find this by driving past the Petrol Station and take the first left turn.
Pick-up time slots will be between 9 a.m. and 1 p.m. on Saturday 2nd December.
Please choose your preferred time during checkout. We want to keep you and your families safe by minimising the number of people collecting trees at once.
Please bring a copy of your invoice/receipt to show at collection.
When you arrive, you will be greeted by one of our Christmas helpers to hand over your Christmas tree. When you collect your tree, please check it for any visible damage, as we can only accept returns if they are notified within 24 hours of delivery. If your tree is damaged, we will try to replace the tree. If that is not possible, we will offer a full return of your money.
Collection Point Terms and Conditions
The delivery date has been set for Saturday, 2nd December, between 9 am and 1 pm. However, this may change if the container is affected by adverse weather (T8, etc.) and causes delays. We will deliver on Saturday the 2nd of December, or as near to that date as possible.
Lastly, if you would like to make separate arrangements with a third party to collect the tree and deliver it to your house, ensure they have a copy of your paid receipt when collecting the tree and check the tree on your behalf before handover.
If you have any further questions about shipping, please press the WhatsApp button and ask away!
If you want to cancel your order, you must provide notice before the 15th of November.