Which delivery is right for you?

Delivery:

This year, we are pleased to announce that we will now deliver directly to your door; this is inclusive of the delivery charge - our experience over the last few years is that this works best and makes the handover smoother for our customers.

We have lots of delivery options, which can be seen in the table below, but please book early as we are limited to how many trees a day we can deliver.

 

Our Delivery Schedule:

HONG KONG ISLAND

Which Includes:

Mid Levels – Central - Sheung Wan - Kennedy Town - Pok Fu Lam

Wan Chai - Causeway Bay - Happy Valley - Tai Hang - Tin Hau - North Point

Quarry Bay - Chai Wan and all areas

Stanley - Aberdeen - Wong Chuk Hang - Deepwater Bay - Repulse Bay to Tai Tam and all areas

Dates:

Saturday 25th November

Monday 27th November

Wednesday 29th November

Friday 1st December

Saturday 2nd December

Monday 4th December

 

KOWLOON

Which Includes:

TST - Hung Hom to Kwun Tong and Yau Tong

Jordan - Kwai Chung - Tsuen Wan and all areas

Clearwater Bay - Sai Kung - Tseung Kwan

Dates:

Sunday 26th November

Tuesday 28th November

Thursday 30th November

Friday 1st December

Sunday 3rd December

Tuesday 5th December

 

LANTAU ISLAND

Which Includes:

Discovery Bay - Tung Chung - South Lantau

Dates:

Tuesday 28th November

Thursday 30st November

Saturday 2th December

Monday 4th December

  

NEW TERRITORIES

Which Includes:

Tuen Mun - Yuen Long to Tai Wai and all areas

Dates:

Monday 27th November

Wednesday 29th November

Sunday 3rd December

Tuesday 5rd December

 

 Home Delivery Terms and Conditions

Please choose the right delivery date for you, We can change dates up to 2 weeks before your delivery; however, dates and times could change if the container is affected by adverse weather (T8, etc.) or bad weather-related delays.  We will endeavour to deliver on the date and time of your choosing or as near to that date as possible.

Lastly, please ensure somebody is at home to sign for the delivery. if you choose for us to drop off the tree to your estate concierge/security service, please let us know, but this is at your own risk!

If you have any further questions about shipping, please press the WhatsApp button and ask away!

If you want to cancel your order, you must provide notice before the 15th of November.

NOTE:

This year, we are pleased to announce that we will now deliver directly to your door; this is inclusive of the delivery charge - our experience is that this works best and makes the handover smoother for our customers.

 

Pick Up Point - Mui Wo - South Lantau

Our collection point in Mui Wo will be located at the Mui Wo Car Park, situated behind the Silver Pearl Mansion.  You can find this by driving past the Petrol Station and then taking the first left turn.

Pick-up time slots will be between 9 a.m. and 1 p.m. on Saturday 2nd December. Please choose your preferred time during checkout.  We want to keep you and your families safe by minimising the number of people collecting trees at once.

Please bring a copy of your invoice/receipt to show at collection. 
  

  
  
When you arrive, you will be greeted by one of our Christmas helpers to hand over your Christmas tree. When you collect your tree, please check it for any visible damage, as we can only accept returns if they are notified within 24 hours of delivery. If your tree is damaged, we will try to replace the tree. If that is not possible, we will offer a full return of your money. 

 

Collection Point Terms and Conditions

The delivery date has been set for Saturday, 2nd December, between 9 am and 1 pm. However, this may change if the container is affected by adverse weather (T8, etc.) and causes delays. We will deliver on Saturday the 2nd of December, or as near to that date as possible.

Lastly, if you would like to make separate arrangements with a third party to collect the tree and deliver it to your house, ensure they have a copy of your paid receipt when collecting the tree and check the tree on your behalf before handover.

If you have any further questions about shipping, please press the WhatsApp button and ask away!

If you want to cancel your order, you must provide notice before the 15th of November.